Transition to new Short Term Disability administrator

a nurse talking to a patient

On Jan. 1, 2025, USC will transition from Broadspire to MetLife as the administrator for Short Term Disability benefits. With this change, faculty and staff who need to utilize USC’s Short Term Disability or Supplemental Disability plans will receive service by MetLife and will see an enhanced portal system, same-day response, and improved post-claim features.  

During this year’s Open Enrollment period, you can choose from the USC Basic Plan – now administered by MetLife – or the State Disability Plan. If you don’t make any changes, you’ll remain in your current plan. 

Individuals currently on Short Term Disability will receive more information on what to expect via an email from USC and letters from MetLife. 

Broadspire will no longer be available as a provider after Dec. 31, 2024. Should you have any questions about the transition, please contact the HR Service Center