General questions, or question on 2019 or 2020 benefits
For help with current or next year’s benefits, please contact the HR Service Center at firstname.lastname@example.org or (213) 821-8100. HR Service Center representatives are available 8am-6pm Monday through Friday, but they’ll be available extended hours the last few days of open enrollment, including over the weekend before the open enrollment deadline of November 18:
- Friday, November 15 – 7am-6pm
- Saturday, November 16 – 10am-4pm
- Sunday, November 17 – 10am-4pm
- Monday, November 18 – 7am-6pm
For more information, visit the HR Service Center webpage.
Finding a provider
See Finding providers.
Enrolling in Workday
View the Workday Open Enrollment Guide.
Health assessment help
Flu vaccine scheduling
Specific plan contacts
USC Trojan Care EPO and USC PPO
HealthComp customer service – benefits, eligibility, claims or to request additional/replacement plan ID
Making an appointment with Keck doctors (EPO/PPO members)
(323) TROJANS (876-5267)
Provider inquiries – EPO only
Anthem provider inquiries – PPO only
USC Health Plans – general questions regarding plan benefits
Livongo Diabetes program
(800) 227-3771 (HMO member services)
(800) 677-6669 (provider inquiries)
(800) 235-8631 (prescription coverage)
(800) 788-0616 (Spanish)
Anthem MyChoice HMO
Delta Dental PPO
United Concordia HMO (group #740385001)
Vision Service Plan
Wageworks (flexible spending accounts, fitness incentive)
Para asistencia en español, llame al centro de servicio de recursos humanos al (213) 821-8100.